Marriott International
Hilary Cook, VP, Global Marketing Operations for Marriott International is an experienced data-driven marketer with a passion for creating exceptional customer experiences. With 18 years of expertise in the field, Hilary has a unique ability to harmonize complex data, marketing technologies, and strategies to deliver the best possible outcomes. As a global leader of a team specializing in privacy, personalization, orchestrated journeys, and outbound communication channels, and a self-proclaimed nerd, she is constantly seeking new ways to create meaningful interactions that resonate with customers and stay ahead of the curve in the ever-evolving world of data-driven marketing. Hilary is also committed to promoting digital literacy and supporting the advancement of women in technology and has served on the Board of Big Brothers Big Sisters Lone Star and Sweet Briar College’s Women in STEM initiative.
Marketers work with extraordinarily complex models, media mixes, and technologies. This specialization requires a nerd-like commitment to details and ideas that are not simple for our colleagues in the C-Suite to digest. In this session, we explore how simplicity and storytelling help us advocate for our marketing strategies. We make digital marketing digestible for even the busiest operationally and financially focused CEOs. In addition, we workshop how to navigate the competing priorities of the CMO, CFO, and CEO. Budget approvals require an orchestration of constiutencies with competing priorities.Our community has stories of success and failure that can inform how we can best succeed when advocating for marketing plans.