Jenny Chau

Jenny Chau

Channel Factory

I started my career at OMD over 17 years ago as a digital planner and have expanded my experience across various LA agencies before landing at Channel Factory to lead the Client Solutions team. I have been at the company since 2015 and have built out our expertise in media strategy, planning, and buying within the YouTube space, enlisting the help of our tech which provides performance as well as targeting/suitability insights.

1:30 pm - 3:00 pm

Roundtable. B: Reimagining the Marketing Organization for 2023

When did marketing start owning some of the revenue function? The maturity of e-commerce, funnel management, DTC, and micro-segmentation have blurred and colored outside the lines between marketing and revenue. What does the marketing organization of 2023 include? E-commerce? DTC? Are these separate units? Should you have a Center of Excellence or does that expertise belong in brand teams? How do you integrate continuous feedback, grow expertise, balance internal and external resources all the while growing your people, bolstering productivity and fostering collaboration? Big questions, let's all walk away with knowledge to evolve our organizations for 2023 and beyond.